- Sample Policy
At RazrLites, we understand that sometimes an actual sample of the product will help you decide on the quality and ease of use of Razrlites products. With this in mind, we have developed the following sample policy to make your buying experience efficient, comprehensive, and satisfactory.
We offer sample options for outdoor lighting and retrofit kit samples to help make your decision easier.
Retrofit Kit Samples
Retrofit Kit samples are available for purchase at the current net price plus shipping and handling. Free samples may be shipped at the discretion of Razrlites based upon information supplied between the customer and Razrlites. Payment is not due until 30 days after shipping, in order to allow time to obtain customer feedback.
In most cases, Retrofit kits are not returnable. RazrLites reserves the right to determine which samples may be returned.
Retrofit kit samples are shipped UPS ground service or equivalent. If you require the sample be shipped overnight, please contact us for air shipment charge.
Outdoor Lighting Samples
Outdoor Lighting samples are available to customers on a 60 day trial. The product will be shipped and payment is not due for a 60 day period. During the trial period the product can be installed and tested. If the customer agrees to purchase the product, payment is due. If the product is not purchased it should be returned in the original packaging supplied, at the customer’s expense. No charge will be made for product in re-sellable condition, however, if the product is determined to be not reselalble, the customer will be charged for the product.
Outdoor Lighting samples are shipped FedEx ground service or equivalent. If you require the sample be shipped overnight, please contact us for air shipment charge.